Though living in the age of digitalization, many installation companies drown in paperwork. The main problem is to digitize all their service department paper forms. Most technicians in the field still fill out their work reports and maintenance forms with a pen and paper. Office staff in turn have to sort out and enter these forms into their administration and billing programs. In contrast, companies who rely on internet-ready mobile services can generate the required electronic forms on demand and are way ahead of the game.
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